Retail Store Manager

Position: Retail Store Manager

Location: Leesburg, IN

Reports To: National Sales Manager - North

Position Duties:

  • Manage company store performance, including store administrative duties, physical inventories, price changes, sales policies, merchandising, marketing, and store housekeeping. Control inventory through POS inventory management system. Manage, create, back-up store business documents electronically.
  • The company store manager is the primary clerk for the company store during operating hours.
  • Resolve customer problems or complaints by determining optimal solutions. Assist customers in all aspects of store services.
  • Provide exceptional customer service at all times.
  • Achieve financial objectives by preparing annual budgets and scheduling expenditures. Be responsible for any reconciliation of problems that may arise.
  • Develop online and physical store strategy and marketing focus.
  • Ensure availability of merchandise and services by approving suppliers and maintaining inventories. Manage all vendor relationships.
  • Maintain compliance with legal requirements and licenses.
  • Ensure all paperwork/reports/orders are completed in a timely manner and mailed, faxed, or filed in the proper location.
  • Ensure company store is open and staffed on its set operational days and hours. Ensure company store is locked and secured at closing.
  • Review all available analytical tools. Analyze sales figures and forecast future sales volume; analyze and interpret trends to facilitate planning.
  • Responsible for preparing food items in accordance with recipes and established standards. Food handling certification must be maintained.
  • Perform related duties as required.

Qualifications:

  • 5+ years of demonstrated retail management success preferred.
  • Availability to work the hours necessary to open and/or close the store.
  • Strong interpersonal, communication, organization, and follow-through skills.
  • Good merchandising skills and a flair for conceiving and implementing creative merchandising themes.
  • Perform related duties as required
  • EOE/M/F/Disabled/Vet