Position: Quality Assurance Manager
Location: Milford, In
Reports To: QAFS Manager
- Responsible for direct supervision of all Quality Assurance Technicians, and Lead Technicians.
- Interacts with USDA and plant management, solving problems with non-compliance of processing procedures and/or Good Manufacturing Practices, Food Safety, and SSOPs as well as HACCP.
- Communicates with all levels of management in written or verbal form concerning all aspects of quality, food safety, and customer specifications.
- Interacts with Purchasing, Production, Research & Development on new products, new processes, processing materials and/or machinery.
- Communicates with Sales, Customer Service and Customers on correction of quality problems.
- Reviews all QA Technicians’ work reports.
- Helps develop and run yield studies on new product(s).
- Evaluates daily and weekly microbiological test results; works to correct problem areas.
- Participates on numerous committees to determine impact on quality and food safety.
- Works with Quality Audits to monitor and stay in compliance with standards of Company, customers and co-packers.
- Trains new and existing employees in current and newly developed QA and governmental inspection programs (e.g., HACCP, SSOP, Good Manufacturing Practices, or USDA regulations); and assigns overtime work, if necessary.
- Responsible for verifying all shipments of finished product to ensure food safety and quality.
- Responsible for filling in on Floor and Lead QA positions, as needed.
- Performs related duties as required.
- Requires knowledge of food manufacturing processes, preferably in the poultry or food industry; USDA guidelines, OSHA safety regulations, HACCP regulations, food safety guidelines, Microbiology, Hazard Analysis, company policies, and demonstrated communication skills.
- Skills And Abilities:
- Knowledge of, or ability to acquire knowledge of, the poultry or food industry.
- Ability to evaluate and prioritize departmental needs.
- Ability to effectively communicate with a variety of individuals and situations, and resolve conflicts as needed. Demonstrated problem-solving skills.
- Working knowledge of computers, including, but not limited to, word processing, spreadsheets, Trending and Tracking analysis, Statistical Process Control and databases.
- Working knowledge of Good Manufacturing Practices including, but not limited to, USDA guidelines, OSHA requirements, HACCP regulations, HazMat, and company policies.
- Knowledge and skills identified are typically acquired through the completion of a 4-year college degree in one of the following related disciplines: Food Science or Microbiology; or equivalent, progressive business experience. Manufacturing industry experience is helpful.